Purchases & Refunds
Common issues and solutions for BMCC IAS enrollments:
• Connection problems: Use stable Wi-Fi; clear browser cache or try incognito/Chrome.
• Gateway issues: Razorpay/PayU outages—retry after 10 mins.
• Payment errors: Double-check card expiry/CVV/UPI PIN; try another method.
• Bank blocks: Verify daily limits/OTP with your bank.
• Session timeout: Refresh page or restart enrollment.
A: Submit a written request to accounts@bmccias.com with your enrollment ID within the timelines below. Refunds process in 10-15 working days via original payment method (minus bank charges).
Refund Policy:
• 90% Refund: Request before course start date.
• 70% Refund: Request within 7 days after course starts.
• No Refund: After 7 days from course start.
Step-by-Step Guide:
1. During Enrollment: On the payment page (bmccias.com/enroll), enter your coupon code in the “Apply Coupon” field before checkout.
2. Discount Applies: See instant deduction on fees for UPSC/APPSCCE courses.
3. Complete Payment: Proceed with reduced amount via card/UPI/net banking.
Making Courses
A: No, account names cannot be changed or transferred to another person under any circumstances.
Policy Details:
• Accounts are non-transferable and tied permanently to the registered name.
• Violations may result in account blocking and legal action in certain cases.
Contact bmccias@gmail.com only for clarification—Itanagar/Naharlagun centers enforce strictly.
Quick Steps:
1. Open any BMCC IAS email (newsletters, updates, promotions).
2. Scroll to the bottom and click “Unsubscribe” or “Manage Preferences”.
3. Select “Unsubscribe from all” or specific lists (e.g., course alerts).
4. Confirm via the link sent to your email.
Alternatives:
• Email bmcciasofficial@gmail.com with your registered ID.
• Changes effective within 24 hours. Promotional emails stop, but transactional (receipts, results) continue.
Via Website/App:
1. Log in to bmccias.com or BMCC IAS Learner App.
2. Go to Profile > Account Settings > Change Password.
3. Enter current password, new password (8+ chars, mix letters/numbers), and confirm.
4. Save—logged in on all devices.
Forgot Password?
1. Click “Forgot Password?” on login page.
2. Enter email/mobile; get OTP/link.
3. Set new password.